FAQs

What payment methods do you accept?

We accept payment methods like Credit Card, Debit Card, Western Union, and Paypal.

How do I use a coupon?

When you’ve chosen your items and are ready to checkout, you’ll go to the Shopping Cart page or checkout page

Before clicking Proceed to Checkout, you can use your coupon by entering [DISCOUNT CODES] and then click the [Apply Coupon] button.

If you have free shipping coupon, please enter the [DISCOUNT CODES] at checkout page and then apply.

How long will it take to get my package?

Before paying, you are free to choose different shipping methods according to your needs: DHL or EMS or free shipping. Generally speaking, before you get the watch:

DHL will take 7-14 days

EMS will take 14-20 days

Free shipping 20-40 business days.

The exact time will vary depending on where you live. Once the payment is confirmed, they will confirm your address and watch information with you within 2-7 days. After confirming the information, our team will arrange a professional to test your watch. So please be patient and read your email carefully. If there is any problem, we will solve it for you before the watches are shipped.

What is our return policy?

Every seller sets her individual return policy. Customer satisfaction is very important to us. If there are any problems with our items, please do contact us first. We are always at your service.

In order to avoid problems, please double check your order details (size, color, style) carefully before you place the order, as our goods are processed according to requirements in your order. All placed orders are subjected under our return policy.

I returend my item how soon will i receive my refund??

Refund will be done within 7-14 business days upon receipt of the item, allowing for processing and inspection time.

Please note that refund will only be applied to the original credit card or Western Union used for the purchase

Tracking
After we ship the package, customer will receive an confirmation email with a tracking number in it. Please track it on http://www.17track.net/.